“The warmth and friendliness and courtesy coming to them[my husband and daughter] from Rick and his team made what could have been a nightmare into a partnership with the feeling each day that caring, most competent experts were coming to do top notch work for... “I want to thank you and your crew for the great work you did for me…I love my wheelchair ramp!” “We appreciated your thoughtfulness in beginning the work day at a reasonable hour…and ending work late enough so that we could generally discuss with you each day’s work before you left.” “Your commitment always was to ‘make sure it solves the problem as well as possible’ even if that meant rethinking the specs., looking for exactly the right product or whatever it took to make it work and work well.” “Just a note to thank you all so much for the wonderful shower we now have. We drive up from the Cape for a few days a week just to use it. …I told everyone how wonderful and totally professional you all were.” “Wow, + I love my shower!” 
