New England’s Premier Accessibility Contractor

New England’s Premier Accessibility Contractor


– Claire, Arlington MA

“Thank you for your services to provide a safe threshold-free shower for my brother. It was a relief to know I could trust your judgement in every aspect of the job from design to completion. You certainly know how to treat people with your caring approach to your clients needs. Operation Independence is a top notch company!”

– Madeline, Somerville MA

“I wanted to thank you and the crew for the wonderful job that was done installing the deck and stairlift. I am so pleased with the outcome.”

– Deborah, Cambridge

“Thank you again for all of your intelligence, concern, skill and efficiency. You did a great job for us.”

– Sam, Brookline MA

“Since the completion of the work a few weeks ago, there has been a marked improvement in our lives. I can do so much more for myself.”

– Kate Wilson, Cambridge, MA

“When I needed a stair chair, it was very important to me to work with a local company rather than a gigantic one that advertises on T.V. Operation Independence installed a stair chair that allows me to by-pass the 8 steps into my house. Now I have the freedom and ability to get out into the world. Rick and his staff made it an easy process and I am impressed by their professionalism and commitment to outstanding service.”

– Lucy, Newton Highlands MA

“The warmth and friendliness and courtesy coming to them[my husband and daughter] from Rick and his team made what could have been a nightmare into a partnership with the feeling each day that caring, most competent experts were coming to do top notch work for us.”

– Heidi, Watertown MA

“I want to thank you and your crew for the great work you did for me…I love my wheelchair ramp!”

– Deborah, Cambridge MA

“We appreciated your thoughtfulness in beginning the work day at a reasonable hour…and ending work late enough so that we could generally discuss with you each day’s work before you left.”

– Sam, Brookline MA

“Your commitment always was to ‘make sure it solves the problem as well as possible’ even if that meant rethinking the specs., looking for exactly the right product or whatever it took to make it work and work well.”

– Lydia, Stoneham MA

“Just a note to thank you all so much for the wonderful shower we now have. We drive up from the Cape for a few days a week just to use it. …I told everyone how wonderful and totally professional you all were.”